Q. How does a VPN account work?

As soon as you connect to our VPN server your computer is assigned a new IP address, an IP address that is owned by us, not your ISP. Then all of your Internet traffic is encrypted and is tunneled to our VPN server. Once there, it is decrypted and allowed to travel to its intended destination. Your local ISP will only see a single encrypted data stream between you and our VPN server. Your ISP can no longer monitor, log or control your Internet usage.

Q. Why would I want to do this?

It really depends how you use the Internet. If you wish to make a voip call to save money on your long distance, but your ISP has blocked it. If you want to watch USA or UK TV program online outside USA or UK ( eg Hulu , Netflix, BBC iPlayer ). If you use our VPN service your ISP will no longer be able to determine what you are using and will not be able to block your usage. If you are at work you may wish to use our service so that your employer can not log, monitor or control how you are using the Internet. Maybe you are looking for a new job and don't want your boss to know about it.

Q.I'm in China/Dubai/Other country with censored Internet. Can SwitchVPN help?

Yes!.Using our VPN all ISP restrictions will be bypassed and you can enjoy internet and access your favorite website like Facebook , Youtube , Twitter , Skype , etc.

Q. What is the difference between PPTP VPN and Open VPN ? which one should i buy ?

Please click here for comparison between PPTP VPN and Open VPN.

Q. Will i be able to Watch Hulu and Netflix using your VPN Service ?

Yes! , you will be able to watch Hulu and Netflix using USA VPN or Combo PRO.

Q. Will i be able to Watch UK TV or BBC iPlayer outside UK using your VPN Service ?

Yes! , you will be able to watch UK TV or BBC iPlayer using UK VPN or Combo PRO from anywhere in the world.

Q. How do I get a SwitchVPN account?

It's simple, just Sign up for a subscription now and we will create vpn account and email you instructions instantly!.

Q. Will VPN slow down my system or internet connection?

No, generally you won't notice any slowness.

Q.I have Connected to VPN but i cannot open any website or my IP is not changing ?

If you are using Windows 7 / Vista , Please Run Openvpn as Administrator , that can be done by right clicking on OpenVPN GUI icon on Desktop and Select Run as Administrator / Or you can Turn off UAC.

Q. I Have DD-WRT / Tomato Firmware Router , can i Configure your VPN on it ?

If your DD-WRT v24 or Above so yes it can be configured and you can connect as many PC / PS3 / PSP you want to your Router and Enjoy VPN on Mutiple Platforms. We will provide you complete setup instructions & Help you Configure your router.We also provide Remote Assistance in Setting up using Teamviewer.

Q. My ISP has blocked Facebook, Youtube & Other Sites.So using your VPN will Unblock them?

Yes!.Using our VPN all ISP restrictions will be bypassed and you can enjoy internet and access your favorite website like Facebook , Youtube , etc.

Q. My ISP has blocked PPTP Connection , So how can i connect your VPN?

We Also provide OpenVPN / SSL VPN Client , Which uses different Port and you will be able to Connect to VPN without any problem & Our Support reps are always there to help you with any issue.

Q. Do you provide Remote Assistance for Setting up VPN ?

Yes we provide Live Remote Assistance to setup vpn on your PC/Laptop/DD-WRT using Application Called Teamviewer.You may download Teamviewer from www.teamviewer.com .

Q. What is the Server's Network Speed ?

We have 1Gbit Port So you wont have to compromise your Internet Speed and Unlimited Bandwidth Usage.

Q. Do you have Refund Policy ?

Yes we have 48 Hours Money back guarantee.. Pay us only if you're happy with the service =)

Q. Does your VPN Support Port Forwarding For P2P / Bittorrent Application ?

Yes! , But We allow P2P / Bittorent Only on Netherlands VPN.

Q. What is SwitchVPN Combo PRO ?

SwitchVPN Combo provides you Access to All SwitchVPN Servers in 12 Countries with Unlimited Switching Between the Servers.

Q. Help, it doesn't work. What should I do ?

Do not worry , if you are unable to get SwitchVPN to work , We provide you complete Support. You can email us at support@switchvpn.com or you can Add us on Skype : SwitchVPN , with our friendly and efficient support. We will make sure you will be up and running as quickly as possible. So don't hesitate to contact us; We are happy to help